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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
VELVETSURE offers a practical set of 12 heavy duty moving bags designed to simplify packing, moving, and storage. These jumbo bags are a flexible alternative to bulky boxes and storage bins, with semi transparent material that lets you check contents at a glance. The design focuses on ease of use and real world needs, helping you organize fast without sacrificing protection during transport.
These bags deliver ample room for a wide range of items. Each bag measures 29 inches wide by 13 inches high by 14 inches deep, equating to 86 liters (24 gallons) per bag and a strong hold for up to 65 pounds. The combination of size and strength makes them ideal for bulkier items that would be difficult to fit in standard boxes.
The bags are built to endure regular use while moving or storing. Key enhancements include a durable woven material, a moistureproof coating, and reinforced components that elevate reliability during handling.
In addition to packing, the bags fold flat when not in use, freeing up storage space. Backpack straps enable hands free mobility, while the semi transparent fabric helps you quickly identify what is inside without opening every bag. This combination supports efficient moves and tidier storage of seasonal items, clothing, and more.
These bags include practical options for college dorms, apartment moves, and home organization. They work well for packing clothing, bedding, towels, toys, shoes, and decor. The design aims to offer a flexible solution that can adapt to different loads and room configurations without committing to a single method of storage.
With VELVETSURE, you gain a versatile storage and transport option that combines capacity, portability, and visibility. It is designed to complement fast packing and safe transport, while helping you maintain organization during transitions or seasonal changes.
Q: What items can fit in the VELVETSURE 12 pack bags?
A: Each bag holds clothes, bedding, towels, toys, shoes, and decor, up to 65 lbs per bag.
Q: How do the backpack straps and zippers improve moving?
A: Backpack straps allow hands free carrying, while reinforced zippers and wide webbing reduce strain during relocation.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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