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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed for creators of memorable moments, the 2-set balloon column kit combines a heavy, wind-resistant base with a tall, sleek pole system. Backed by 16+ years of experience, these stands are built to be reliable, stylish, and easy to use.
Updated in 2024 after thousands of US and Canada customer insights, the design features thicker metal poles and a very heavy base. When filled with water, the base weighs up to 18.8 lb, offering stability for indoor spaces and light outdoor breezes. If you opt for sand, the setup becomes even sturdier.
What you get is a complete kit that keeps your theme flexible. Balloons are not included, so you can tailor colors and styles to match your occasion.
Key benefits and real-life uses:
Ideal for birthdays, weddings, baby showers, anniversaries, graduations, and seasonal celebrations, this kit helps you create a focal backdrop that complements your color palette without overpowering the theme. The look is bold and elegant, offering a practical yet stylish decor solution for DIY decorators and hosts alike.
Outdoor use note: For outdoor events in breezy conditions, ensure proper anchoring and avoid strong gusts for safety and stability.
Support and assurance are part of the package: reach out with questions, and we’ll work toward a solution, including replacements or refunds if needed.
Q: What is included in the 2-set balloon column stand kit?
A: Two sturdy bases, two telescopic poles, 45 clips, two cups, two knotters, dot glue, and a detailed user guide.
Q: Is this kit suitable for outdoor use?
A: Yes, the heavy water-filled base provides stability for light winds; avoid strong gusts for safety.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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