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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Experience gentle, room-filling moisture with the Vicks CoolRelief Cool Mist Humidifier. Built by Vicks, a trusted name in home comfort, this model is designed for families and works well in small to medium spaces. It delivers a calm, cool mist that travels softly through the room, helping balance dry air without adding noise or complexity. The result is a more comfortable atmosphere for everyday activities, from bedtime stories to late-night work sessions.
The 1.2-gallon tank provides up to 40 hours of continuous mist with quiet operation that won’t interrupt sleep or study. There are no replacement filters to manage, and you can use distilled water if you prefer routine care. An auto shut-off feature keeps the unit safe when water runs low. The compact footprint makes it easy to place on a nightstand, shelf, or dresser, while the absence of filters reduces ongoing upkeep.
With no filters, cleaning is quick and straightforward, and the unit is light enough to move between rooms as needed. When used in medium rooms, it helps maintain comfortable humidity levels during dry seasons and with extended indoor heating, creating a steadier air environment for both people and plants.
In bedrooms, nurseries, or living rooms, the CoolRelief humidifier produces a steady, visible mist without a strong scent, supporting a calmer atmosphere for daily routines, quiet reading, or family movie nights. It can help keep throat and nasal passages comfortable during dry spells, cold and flu seasons, or high pollen days. You can pair it with VapoPads or VapoSteam for optional soothing scents if desired, expanding your comfort options without changing the device itself.
Place the unit on a stable surface away from direct drafts and high-traffic flow. It’s well suited for bedrooms, nurseries, and living areas in small to medium rooms. The model’s quiet, unobtrusive presence makes it a practical addition to nightly routines and daytime activities alike.
Maintenance is straightforward: rinse the tank, wipe clean, and refill as needed. If you prefer, use distilled water to minimize mineral deposits and keep the unit performing smoothly over time. When used as part of a broader comfort routine, the CoolRelief humidifier helps create a balanced indoor climate that supports everyday comfort.
Q: What size rooms is the Vicks CoolRelief Humidifier best suited for?
A: Designed for small to medium rooms, ideal for bedrooms, nurseries, and living spaces.
Q: Does this model require replacement filters?
A: No filters are needed; it uses a simple, easy-to-clean tank with auto shut-off for safety.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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