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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet your new sleep ally: a luxurious 2-pack of queen-size pillows designed for versatility and sustained comfort. Each pillow measures 20 x 30 inches and blends shredded memory foam with innovative materials to create a supportive surface that adapts to how you sleep. The result is a refined balance of softness and resilience, ready to complement your preferred position and nightly routine.
Crushed memory foam lets you tailor the height and density simply by adding or removing filling. This adjustable loft helps create a stable head and neck cushion whether you sleep on your back, side, or stomach. The traditional pillow shape provides familiar comfort with a quick adaptation period, making it easy to settle in on your first night.
The outer cover is breathable and moisture-wicking, designed to promote airflow and a cool sleeping environment. A dedicated zipper makes the cover removable, and it is machine washable for convenient care. The inner fill remains evenly distributed, thanks to a blend of shredded memory foam and 3D fibers that resist clumping as you move through the night.
These pillows shine beyond traditional use. They can serve as a supportive back cushion, a comfortable leg pillow, or a gentle prop between the knees to help with alignment. The simple, timeless look pairs well with any bedroom decor, adding a touch of luxury to your headboard setup.
If your sleeping experience isnβt absolutely exceptional, VVZ is ready to help you solve problems and tailor the pillow to your preferences. This 2-pack makes it easy to try different setups or share comfort with a partner.
Q: What comes in the VVZ Cooling Bed Pillows Queen set?
A: Two queen-size pillows (20 x 30 in) with a breathable removable outer cover.
Q: How can I adjust the loft and care for these pillows?
A: Loft is adjustable by adding or removing shredded memory foam; outer cover is removable and machine washable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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