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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The WhatsBedding Japanese Floor Mattress Futon Mattress is a 3-inch-thick, grey tatami-style sleeping pad designed to adapt to your lifestyle. Filled with shredded memory foam, it offers a supportive surface that can feel plush for lounging or crisp for sleeping. The outer cover is a soft, skin-friendly polyester blend, combining comfort with durability for everyday use at home or on the go.
Plenty of thoughtful details ensure it works in a variety of rooms and situations. The mattress measures 39 inches wide by 80 inches long, giving a twin-size sleeping area that fits most bedrooms, living rooms, and guest spaces. At roughly 9.9 pounds, it remains portable enough to move between rooms or take on a weekend trip without feeling bulky. After unboxing, you may notice the memory foam recover its full thickness gradually, a common step when compacted for shipping.
WhatsBedding combines two layers of high-quality polyester padding with shredded memory foam. This layered approach helps the futon hold its shape and resist sagging, so you can enjoy a stable surface for rest or relaxation. The middle layers are reinforced to minimize collapse, helping maintain a consistent feel across the full surface.
This multi-functional mat shines beyond the bedroom. It can serve as a comfortable tatami-style surface in living spaces, a soft play area for children, a lightweight yoga or stretching pad, or a dependable outdoor camping bed. Its foldable and rollable design makes it easy to adapt to different layouts and activities, whether you are entertaining guests, redesigning a living area, or enjoying a weekend outdoors.
Storage is simple: fold or roll the futon to a compact bundle and tuck it away in a cabinet or trunk. The compact form is especially helpful for homes with limited storage or for travelers who want a ready-made bed on the road. Important: memory foam is compressed for shipping, so please allow 2β3 days for the futon to recover its thickness once you receive it.
Keep the surface clean with a damp cloth as needed. Allow the foam to fully recover after unboxing, and store the futon rolled or folded in a dry space when not in use.
Q: What are the dimensions and weight of the WhatsBedding Futon Mattress?
A: Twin size 39 by 80 inches, 3 inches thick, about 9.9 lbs; folds or rolls for compact storage.
Q: How should I care for or set up the futon after delivery?
A: Delivery compresses the foam; allow 2-3 days for expansion; use the soft polyester cover; fold or roll for storage when not in use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Loftwyn. The terms "we", "us", and "our" refer to NAZOMOSS LTD, the company operating the Loftwyn online store and website (the "Services").
Loftwyn is powered by Shopify, which enables us to provide our products and services to you.
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Loftwyn offers home and lifestyle products designed to bring comfort, style, and functionality to everyday living spaces. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, colors, dimensions, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
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NAZOMOSS LTD
15668na, Suite A 82 James Carter Road,
Mildenhall, Suffolk,
United Kingdom, IP28 7DE
U.S. Address:
1970 Old Cuthbert Rd 250/C,
Cherry Hill, New Jersey 08034,
United States
Email: loftwyn.com@gmail.com