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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Discover the WISATO Free Standing Towel Rack, a floor-based solution that pairs durable stainless steel with a substantial marble base. The brushed nickel finish delivers a refined, low-maintenance look, while the freestanding design keeps towels accessible without wall mounting. Built for daily use, this stand helps towels dry neatly and stay within reach, even in busy bathrooms, poolside areas, or spa-friendly spaces.
Crafted from high-quality SUS304 stainless steel, the rack resists bending, tarnishing, and corrosion in humid environments. The design emphasizes easy towel access and a steady posture once assembled, with flat rounded edges that minimize snagging during grabs.
The heavy marble base anchors the two-tier rack, helping prevent tipping as towels are added or removed. This combination of weight and finish balances practicality with a touch of luxury, making it a natural fit for bathrooms that value both form and function.
Two wide rods provide ample hanging space, and the unit rises over 34 inches, so longer towels won’t drag on the floor. Its compact footprint suits bathrooms of all sizes and can complement adjacent laundry or spa zones as well.
Setup is straightforward with pre-drilled holes and included hardware, plus anti-slip pads to protect floors and prevent movement. This means you can enjoy the benefits of organized towels without complicated installation.
Note: While performance can vary by space, this stand offers a practical, stylish approach to towel storage and drying without requiring wall mounting.
Q: What are the dimensions of the WISATO Free Standing Towel Rack?
A: The rack stands over 34 inches tall with two 18.58-inch wide rods for ample towel storage.
Q: Is the base stable on smooth or slick floors?
A: Yes. The heavy marble base and five anti-slip pads help keep the stand steady and floor-safe.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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