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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the WOOD CITY Step Stool for Toddlers, a thoughtfully designed wooden two-step ladder that helps little ones reach sinks, counters, and shelves with confidence. Crafted from natural wood with smooth edges, its warm finish adds a welcoming touch to any room. The compact, sturdy profile makes it a practical addition to busy family homes.
Dual-Height Design and Safe Steps: The stool offers two distinct steps, sized for kids ages 18 months and up to practice everyday routines like hand washing and potty access. By growing with your child, it supports independent tasks at your pace. The side handles provide steady guidance during climbs and transfers, helping little feet find secure footing as they explore new skills.
Security You Can See: The stool includes ten non-slip pads—four on the base to prevent floor sliding and six on the steps for secure footing, even when floors are damp near sinks or in kitchens. This thoughtful grip system is designed to support everyday activities with confidence.
Durable, Easy-Clean Wood: Made from premium solid wood, this stool resists dents and bending and supports up to 200 pounds. The sealed surface resists water and stains, so quick wipes refresh it between uses. The natural wood grain and rounded edges bring a cozy, timeless feel to bath, kitchen, or bedroom corners.
Versatile Helper Across Rooms: Beyond the bathroom, use it at kitchen counters, to reach closet shelves, or to assist bedtime routines. Its compact footprint saves space while remaining sturdy for daily tasks. The lightweight build makes it easy to move between rooms as needs change.
Care and Storage: The sealed surface cleans in seconds, handling common spills like toothpaste or juice with a quick wipe. When not in use, tuck it away in a small gap or beside a sink to keep living spaces tidy and organized.
In short, this wooden step stool brings warmth, stability, and practical help to everyday routines. It presents a practical possibility for easier access and independent moments in a family-friendly way, without promising guaranteed outcomes.
Q: Is this stool suitable for toddlers from about 18 months?
A: Yes—its two-height design and non-slip pads support growing toddlers during daily routines when used with supervision.
Q: What surfaces are the non-slip features designed for?
A: The pads help maintain grip on wet bathroom floors and smooth kitchen surfaces during use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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