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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Moving or storing a mattress can be simple and tidy with the right protection. WTREE’s Double Shield Mattress Bag combines rugged materials with smart design to keep your mattress shielded from dust, moisture, and wear. The outer bag is constructed from 170GSM tarp material, engineered to resist tears and punctures during lifts, slides across stairwells, and contact with rough pavement. Inside, aClear Mattress Protector sits as a dedicated inner layer, creating a dust-proof barrier that protects the mattress even when you’re in transit or stacked in a garage. This combination offers a practical, reusable solution that adapts to different moves and storage scenarios.
Designed with real-world handling in mind, the system also features eight reinforced anti-snap handles that distribute weight evenly and provide secure grip from multiple angles. The tough high-density exterior, paired with a dependable zipper seal, helps keep moisture and dirt out, preserving the mattress’s condition for longer storage or easier unpacking once you arrive at your destination.
Care and reuse are straightforward: fold the bag when not in use, and rely on the durable inner protector and outer shell for ongoing protection. While no product can guarantee outcomes, this setup offers a practical, repeatable approach to safeguarding a mattress through several moves or storage cycles.
Q: What mattresses does the WTREE Double Shield Mattress Bag fit?
A: Designed for most queen mattresses and compatible with common foam or spring types; check the exact dimensions in the specs for best fit.
Q: How does the dual-layer design help with storage and transit?
A: Use the outer 170GSM bag for moving and the inner protector for dust-free storage; together they support flexible long-term storage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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