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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the WYWY.Wide Upgraded Dust Bin, a purpose-built replacement designed to fit Dyson V11 and V15 vacuum cleaners, including SV14, SV15, and SV22. It works with the bin configurations you already rely on, including parts 970050-01 and 965443-01, delivering a familiar form and dependable function for daily cleaning tasks.
When you swap in the upgraded bin, you may notice a smoother action and a cleaner, more controlled emptying experience. The design aims to minimize spills and dust escape during routine cleanups around stairs, furniture, and tight corners. Pair this replacement with regular maintenance for consistent performance across your Dyson system.
Q: Is this dust bin compatible with all Dyson V11 and V15 models?
A: This bin fits Dyson V11 and V15 lines (SV14, SV15, SV22), excluding V11 Small Bin and V11 Outsize Bin; please verify your model and bin size before purchasing.
Q: What comes in the package and how do I replace the bin?
A: Includes 1 replacement bin; features an upgraded release plate for easier emptying; installation follows your Dyson model's existing screw-in or click-in battery setup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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