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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
A two‑in‑one cleaning companion designed to simplify everyday chores with power and precision. The E8S delivers up to 6500Pa of suction, giving you confidence when tackling dirt on carpets and hard floors while staying gentle on delicate surfaces.
With four suction levels—Eco, Standard, Strong, and Ultra—you can tailor the cleaning to your space. The carpet boost feature adds extra suction on rugs and carpets, helping to lift debris and pet hair into the dustbin without manual intervention.
An upgraded gyroscope navigation paired with inertial guidance minimizes random bumps and delivers a more systematic cleaning path. A full sensor suite detects walls, stairs, and obstacles, while a modest 15° climb helps it transition between floor types smoothly.
The E8S combines a 300ml dustbin with a 200ml water tank for seamless dry and damp cleaning. Water flow is adjustable via the app or remote, allowing you to manage moisture on hard floors and tiles with ease.
Switch between suction and mop modes as needed, enabling a flexible routine that adapts to your home’s cleaning rhythm without constant manual adjustments.
A robust 2600mAh battery supports up to 200 minutes of cleaning in Eco mode, covering about 1,290 square feet. When the battery is low or cleaning is finished, the robot returns to its charging dock automatically. A side switch helps protect the battery and extend its lifespan.
Control the E8S via the Tuya Smart app, a remote, or Google Assistant. The system requires 2.4GHz Wi‑Fi (5GHz is not supported) to connect and customize cleaning paths, switch modes, and fine‑tune suction levels.
Designed with a slim silhouette, the device can glide under sofas and behind furniture, reaching tight corners for a more thorough clean without bulk.
Q: What surfaces can the XIEBro E8S handle?
A: It adapts to hard floors and carpets, with adjustable suction and carpet boost for deeper cleaning.
Q: How do I control the robot and start cleaning?
A: Control via the Tuya Smart app, a remote, or Google Assistant; requires 2.4GHz Wi‑Fi.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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