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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The ZC WAS robot blends vacuuming and mopping in a compact 2.87-inch chassis that slips under sofas, beds, and low cabinets. It tackles pet hair, dust, and crumbs, then sweeps and damp-mops to refresh both hard floors and carpet edges without heavy lifting from you. The result is a noticeably cleaner baseline throughout busy living spaces, without sacrificing time you’d rather spend with family.
In everyday life, the machine shines where clutter and spills accumulate: a ketchup spill in the kitchen is handled quickly, living areas stay neat after a lively day with kids or pets, and floors feel fresh after a hallway foot-traffic rush. This compact helper is designed for households that value consistency, ease of use, and smarter floor care over manual, spot-clean routines.
Note: Real-world results depend on layout, flooring, and care routines. The design emphasizes ease of use, efficient navigation, and adaptable cleaning to support your daily life without promising guaranteed outcomes.
Q: What surfaces can the ZC WAS robot handle?
A: It cleans hard floors and carpets and can mop sticky spots, with pet hair and dust pickup.
Q: How does voice control and app integration work?
A: It supports Alexa and Google Assistant and can start or schedule cleans via the mobile app.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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