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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet a cleaning partner designed to tackle hard surfaces with adjustable power, smart navigation, and hands-free maintenance. The D15S MAX adapts to everyday mess, delivering efficient crumbs, hair, and dust pickup without sacrificing quiet moments in your home.
Max suction reaches 10,000 Pa to lift fine dust, hair, and larger crumbs. Plus three additional levels offer a balance between thorough cleaning and quiet operation to fit different rooms and times of day.
The auto-emptying station supports a 3.5-liter base, letting you go days between emptying. This hands-free approach reduces interruptions during longer cleaning sessions.
A 3200 mAh battery powers extended cleanings. In Silent mode you can reach up to 160 minutes, while higher suction modes run shorter sessions before recharging.
The dToF laser sensor and multiple safety detectors guide the robot with precise mapping and obstacle awareness. You get an organized, efficient cleaning route that adapts to furniture and edges.
Connect via 2.4 GHz WiFi to the TUYA app to schedule cleanings, adjust water flow for mopping, and fine-tune suction power as needed. Store up to five maps for targeted cleaning zones.
With zone cleaning, map storage, and adjustable settings, you can tailor every run to your home. The system supports a clear cleaning cycle that reduces manual effort while keeping options open for future updates.
Q: How does the LiDAR navigation improve cleaning?
A: The dToF laser mapping creates efficient routes, helping the robot cover rooms with fewer passes and fewer misses.
Q: How often will the auto-emptying station need attention?
A: The 3.5-liter dust bin supports up to 90 days between empties under typical usage, reducing manual maintenance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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