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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Zibrelte 12x16 Picture Frame blends real walnut wood with thoughtful engineering to create a display piece that feels substantial while remaining elegantly refined. A 2mm shatterproof plexiglass panel guards against bumps and travel wear, while durable mortise-and-tenon joinery offers lasting alignment and stability for everyday use.
From the natural woodgrain and softly rounded edges to its clean silhouette, this frame suits a range of stylesβfrom contemporary to classic. It gracefully frames family portraits, posters, art prints, or landscapes, and it can serve as a focal point in living rooms, offices, cafΓ©s, or gallery-like spaces.
The 12x16 frame ships with a 2mm beveled mat that opens to 8x11 for an 8.5x11 image, providing a crisp, gallery-ready presentation. If you prefer a larger image without a mat, the frame accommodates a bare 12x16 display. Overall dimensions are approximately 16.6 x 12.6 x 1.1 inches, designed to fit a variety of wall layouts and styles.
A sturdy 2.5mm MDF backboard keeps photos securely in place, while easy-to-use turn buttons simplify photo changes. Pre-attached hooks support both horizontal (landscape) and vertical (portrait) mounting, enabling flexible wall gallery arrangements or a single standout piece.
Beyond everyday display, this frame adds a touch of timeless elegance to homes, offices, exhibitions, or storefronts. It also makes a thoughtful gift for milestones such as anniversaries, birthdays, weddings, or policy-friendly decor updates in shared spaces.
Q: What size photos does the frame display with the mat?
A: The mat opens to 8x11 for an 8.5x11 image, or you can frame a 12x16 photo without the mat.
Q: Can the frame be mounted both vertically and horizontally?
A: Yes, pre-attached hooks and a sturdy backboard support portrait or landscape hanging.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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