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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the ACKO folding step stool, a compact, sturdy helper designed to help you reach higher shelves, cabinets, and workspaces with confidence. Made from heavy-duty plastic and tested for safety, it supports up to 300 lbs and carries EN 14183 certification, signaling quality and reliability.
Designed for everyday tasks, this 13-inch tall stool folds flat to just 1.5 inches thick, making it easy to tuck away under desks, inside cabinets, or behind a pantry door. The stepping area measures 11.2 inches by 8.5 inches, giving most adults and many kids a stable, comfortable platform to stand on.
Every detail emphasizes stability. Non-slip rubber pads on each leg grip a variety of flooring—hardwood, tile, carpet—and help reduce unwanted movement. The built-in portable handle makes it easy to carry from the kitchen to the closet or workshop.
Practical, no-fuss assembly means you can set it up in seconds, without tools. When you are done, simply fold it back and store it away to keep your space uncluttered.
The ACKO step stool adapts to many daily tasks. Use it to:
Care and maintenance are simple: wipe with a damp cloth and dry promptly. Store folded in a dry place away from heat sources to prolong its life. This ACKO stool aims to be a dependable, versatile helper in busy homes and compact offices, offering options for improving reach when you need them most.
Q: What is the weight capacity of the ACKO Folding Step Stool?
A: The stool supports up to 300 lbs, with non-slip feet for stable use on diverse floor types.
Q: Is assembly required or tools needed?
A: No tools are required; it folds flat for easy storage and offers quick setup in seconds.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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