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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
When a hose starts to show wear, it can affect reach, flexibility, and overall cleaning rhythm. The Azmuth Navigator Hose is designed to feel like a natural extension of your vacuum, offering practical performance with everyday use in mind. The hose balances durably flexible construction with a manageable weight, delivering a confident grip during both quick cleanups and longer sessions without overextending the arm or wrist.
Compatibility and fit matter when you replace a hose, and this model is crafted to cover a wide range of Shark Navigator Lift-Away configurations. It fits many NV360, NV350, NV351, NV352, NV355, NV356, NV357, NV358, and NV370 variants, along with UV541 series, NV390, NV391, NV392, and UV440 models. Note that it is not compatible with UV540 or UV500WM, so a quick compatibility check helps ensure the best fit for your unit.
What you get and how it helps
Key features and practical benefits
Real world use often involves navigating stairs, upholstery, and pet hair—areas where a flexible, reliable hose can make a noticeable difference. This Azmuth option aims to offer a sturdy replacement that preserves suction performance and reach, while staying easy to handle for regular maintenance. If you are replacing a worn or stretched hose, consider this model as a practical alternative that aligns with the design intent of your Shark Navigator system.
Q: Which Shark models is this hose compatible with?
A: Compatible with many Navigator Lift-Away models, including NV360, NV350, NV351, NV352, NV355, NV356, NV357, NV358, NV370, UV541 series, NV390–NV392, UV440, CU512; not compatible with UV540 or UV500WM.
Q: Is installation tool-free?
A: Yes—tool-free installation. Just press the hose head sides to attach; it mirrors the original method.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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