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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Transform your sealed hard floors with the BISSELL SpinWave SmartSteam, an all-in-one solution that combines steam sanitizing with scrub-smart pads. Dual rotating pads work up to 230 RPM, delivering a deeper scrub for stuck-on spills while steam softens grime so you can wipe away messes with ease. The unit heats up quickly, so you’re ready to clean in about 20 seconds, helping you move through daily chores without delay. A floor-led glow from the LED headlights helps you spot dust and pet messes in dim corners, improving visibility as you clean.
Designed with real-world use in mind, this mop balances weight for smooth maneuvering and easy guidance around furniture, baseboards, and tight spots. The water tank refills without fuss, and the washable microfiber pads can be tossed in the washing machine when you’re done, reducing waste and simplifying maintenance.
The SpinWave SmartSteam is built to adapt to your routine. Fingertip controls let you toggle between steam levels or switch to a no-steam setting for delicate sealed floors. A clear LED display keeps you informed about mode status and readiness, so you can plan your cleaning session around the room and the surface you’re caring for. The floor-directed LED headlights brighten the way, while the swivel mechanism glides with minimal effort, helping you reach along baseboards and into tight corners. When you finish, you can drop the pads into the laundry and continue with your day.
Steam alone provides a chemical-free cleaning approach for sealed hard floors, with the potential to loosen grime and residues as you scrub. The system is designed to offer steady cleaning power while keeping your floors comfortable for everyday foot traffic and family life. BISSELL also supports pet welfare initiatives through its foundations, aligning practical cleaning with a broader purpose that helps homeless pets.
Q: What surfaces can I clean with the BISSELL SpinWave SmartSteam?
A: Designed for sealed hard floors; choose between two steam levels or no-steam for delicate surfaces.
Q: How long does it take to heat up and how often should I refill the water tank?
A: Steam is ready in about 20 seconds; the larger tank reduces refills during longer cleaning sessions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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