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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Renew your wardrobe with a iron that blends CHI’s trusted heritage in high-performance tools with a purpose-built clothes iron. The CHI Steam Iron 13101 uses a titanium-infused ceramic soleplate, delivering a durable, smooth glide across fabrics while the 1700-watt motor heats up quickly to tackle wrinkles in record time. This combination aims to produce consistent results without excessive effort, so you can refine your look for any day or event.
With 300+ steam holes, the iron releases a steady stream of steam to relax fibers and smooth stubborn creases. The fabric guide dial helps you choose a setting aligned with silk, cotton, linen, denim, or blends, reducing guesswork. An adjustable steam lever lets you dial in steam power—from off to full—so you can respond to you fabric and wrinkle level in the moment.
The CHI Steam Iron is designed with a comfortable, textured grip to help you maintain control during longer ironing sessions. The combination of a scratch-resistant soleplate and a modern finish gives the iron a polished look while standing up to everyday use. While powerful, the device emphasizes gentle handling of delicate materials, so you can experiment with different fabrics and items in your wardrobe.
In practice, this iron shines when you’re preparing a workday outfit, smoothing silk blends for a crisp finish, or tackling cotton shirts with confidence. The long, insulated cord keeps you mobile across a laundry room or closet, while the quick heat-up and steady steam ensure you aren’t waiting around for the next crease to vanish. The 3-way auto shutoff adds a layer of safety, letting you pause mid-iron without worry.
Overall, CHI’s approach combines professional-grade hardware with thoughtful home use features. The result is a versatile iron that can help you improve your ironing routine, offering the possibility of a polished look with less effort. As with any appliance, results depend on technique and fabric care, so treat each garment with its best-suited setting.
Q: What fabrics is the CHI Steam Iron 13101 suitable for?
A: The fabric guide dial and adjustable steam let you tailor settings from delicate to heavy fabrics.
Q: What power and safety features does the CHI Steam Iron include?
A: 1700 watts, 300+ steam holes, and a 3-way auto shutoff help you iron confidently.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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