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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the CIVPOWER Neck Fan, a compact wearable cooling companion designed to move with you. Its bladeless design and smart venting create a gentle, refreshing breeze without the bulk of traditional fans. With 78 air vents and an innovative wind path, you’ll feel a more even airflow around the neck and face, ideal for warm commutes, outdoor workouts, or long study sessions.
Designed like a pair of lightweight headphones, the neck fan rests comfortably around your shoulders with a secure, hands-free fit. The design keeps hair from tangling and lets you stay aware of your surroundings while staying cool. The soft ABS and silicone build is skin-friendly, ensuring you can wear it for extended periods during travel, outdoor events, or daily routines.
Choose your breeze with three adjustable speeds. The built-in 4000 mAh battery powers up the fan for hours on a single charge—roughly 3 to 16 hours depending on speed settings. USB charging makes it simple to top up from a laptop, wall charger, or power bank, wherever you are.
Recent upgrades reduce noise through a multi-stage air duct design. You’ll notice a softer, more comfortable background hum that won’t interrupt work, study, or conversations. The bladeless design adds a layer of safety for children and seniors, making it a practical option for shared spaces.
Whether you’re hiking, commuting, working out at the gym, or relaxing at home, this neck fan offers a practical, wearable cooling solution. Its lightweight profile fits under a hat, helmet, or scarf, and it travels easily in a bag for immediate relief when heat rises.
We’re here to help. If you have questions about setup, operation, or maintenance, reach out and our team will respond promptly to support your cooling needs.
Q: How long does the CIVPOWER neck fan run on a full charge?
A: On a full charge, it runs roughly 3 to 16 hours depending on the speed setting.
Q: Is the neck fan safe for kids and the elderly?
A: Yes; its bladeless design and lightweight, skin-friendly materials support comfortable, safe wear for all ages.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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