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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed to sit comfortably around the neck like a lightweight necklace, this personal cooling device blends safety, portability, and modern style. The bladeless construction and thoughtfully engineered airflow create a gentle, refreshing breeze that you can feel without distractions. With a hands-free design, you can focus on your day—whether you’re at the office, on a hike, or running errands—while staying cool in warm conditions.
From morning commutes to outdoor workouts, the neck fan stays in place without occupying your hands. Its headphone-style silhouette looks contemporary and unobtrusive, making it a practical companion for gym sessions, hiking, travel, or a quick stroll through town. You can wear it while you work, study, or enjoy a coffee break without worrying about hair tangles or cord clutter.
The 4000 mAh battery supports a range of runtimes depending on the chosen speed, giving you flexibility for longer outings or shorter bursts of cooling. USB charging means you can power it up from a laptop, a USB wall adapter, or a portable power source. The three speed levels let you dial in just the right breeze, whether you’re stepping onto a hot bus, waiting for a train, or cooling down after a workout.
Construction uses durable ABS with skin-friendly silicone that rests softly against the neck. The design emphasizes comfort for extended wear, while the bladeless airflow reduces irritation and makes daily use feel natural rather than bulky. It’s easy to clean and maintain for everyday life.
We stand by the product with responsive after-sales support. If you have questions or need assistance, our team is ready to help. With its versatile build, this neck fan makes a thoughtful gift for outdoor enthusiasts, commuters, students, or anyone seeking portable relief from heat.
Q: How long does the CIVPOWER Neck Fan run on a full charge?
A: Runtime varies by speed: a few hours on high, longer on low, up to 16 hours on the lowest setting.
Q: Is the neck fan safe for children and seniors?
A: Yes. The bladeless design and skin-friendly materials provide safer, comfortable use for users of all ages.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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