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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The DOAI ART 8.5x11 Diploma Frame Set of 2 combines a classic mahogany frame with a refined black and gold double mat to create a polished, gallery-like presentation. Built to display your achievements with care, these frames blend traditional warmth with a contemporary edge, making them suitable for homes, offices, or ceremony spaces.
These frames are designed to accommodate two common formats. They hold 8.5x11 inch documents with a double mat, or 11x14 inch certificates without a mat. The black over gold mat delivers a clean, high-contrast border that helps text stand out. If you prefer a simpler look, a single-layer mat option is also compatible, giving you flexibility to tailor the display to your taste.
Made from high-strength new polystyrene, the frames feature a wide molding for a sturdy, protective profile. A high-definition thick polymer plate substitutes glass, offering clear viewing while reducing risk of breakage and scratches. The result is a display that feels premium without added weight or fragility.
The classic mahogany frame is punctuated by a subtle gold bead detail, with a black over gold mat that makes content pop. The package includes two metal hangers and a two-way easel, so you can display vertically, horizontally, on a wall, or on a tabletop. Multiple buckles help keep your cherished document in place, ensuring a neat, tidy presentation.
Designed to complement a range of decors—from home study nooks to office corridors—the frames invite viewers to pause on the moment that matters. The combination of warm wood tones, refined matting, and a clear, durable display solution makes it a thoughtful gift or a personal keepsake for graduations, awards, or milestones.
In short, these frames offer a balanced blend of traditional elegance and practical display features. While not a guarantee of any outcome, the presentation possibilities are designed to subtly elevate the moment and encourage a confident, proud display of your certificates and documents.
Q: What sizes does this diploma frame set support?
A: It fits 8.5x11 documents with a double mat or 11x14 certificates without a mat.
Q: What display options are included?
A: Includes two frames with vertical/horizontal wall hardware and a two-way easel for table display.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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