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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
A lightweight, cordless stick vacuum designed for real homes. The R10 Pure combines a high-torque motor with responsive design to handle everyday messes across carpet and hard floors. With a robust 120,000 RPM motor, it delivers up to 120 AW of suction to pick up dirt, dust, and pet hair quickly, so you can move on to the next task with confidence.
Experience long-running cleaning sessions without frequent recharges. In eco mode with the Combination Tool, you can reach up to 60 minutes of runtime on a single charge, giving you the freedom to clean more rooms in one go. The battery life is complemented by a lightweight frame that reduces fatigue during extended chores.
The integrated V-shaped brush and LED headlights illuminate under furniture and into dark corners, helping you spot hidden debris and tackle hard-to-reach spots with precision.
The five-layer filtration system captures dust and tiny particles, aiming for cleaner air in your living space. While results vary by environment, the design emphasizes efficient separation of debris from the air you breathe.
From ceilings to floors, the DREAME R10 Pure adapts with a range of attachments, including a crevice tool and a dusting brush, to cover furniture, stairs, and upholstery. The anti-tangle design helps minimize hair wrap around brushes, supporting smoother daily use.
What you can expect is a cleaner home with less effort: quick cleanups after pets, targeted spot-cleaning in high-traffic areas, and easy reach into tight spaces thanks to a compact, balanced build. This vacuum is designed to be practical and user-friendly, offering possibilities for everyday improvements rather than guarantees.
Q: What surfaces can the DREAME R10 Pure clean effectively?
A: It handles carpets and hard floors with included attachments for corners and upholstery.
Q: How long does the battery last on a full charge?
A: Up to 60 minutes in eco mode with the appropriate tool.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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