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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The EKO Madison 50L (13.2 gallon) matte black step trash can combines a premium stainless steel build with a fingerprint-resistant finish. This design choice helps reduce visible smudges and keeps the can looking cleaner in busy kitchens, while pairing neatly with stainless, white, or black appliances and decor. A generously sized interior accepts standard kitchen bags, so you won’t need special orders. The built-in deodorizer compartment tucked under the lid helps maintain a fresh scent between bag changes, and the removable inner liner includes a bag fixer slot to prevent slipping during changes.
Practical performance meets daily reliability. A rugged 200,000+ step pedal ensures smooth, hands-free disposal as you prep, cook, or clean. The lid features a soft-open/soft-close damper to minimize noise and the occasional slam that can interrupt a peaceful kitchen routine. For longer tasks, the stay-open lid option keeps the lid upright, making liner swaps, bag changes, or wipe-downs easier without rushing.
Maintenance is straightforward: a quick wipe with a soft cloth helps keep the finish polished. The can’s dimensions are designed to fit beside cabinets or islands without feeling bulky: about 16.9 inches wide, 14.3 inches deep, and 25.4 inches high, with the lid open height at 36.6 inches. It is compatible with standard 13.2 gallon bags and is intended to work well with EKO bag options. The inclusion of bonus trash bags means you can start using it right away while you source the right bag size for your space.
Q: Does the Madison trash can fit standard 13.2 gallon bags?
A: Yes. It uses standard 13.2 gallon bags and includes a bag fixer slot to keep bags in place during liner changes.
Q: Is the lid quiet and can it stay open for long tasks?
A: Yes. The soft-close lid operates quietly, and the stay-open option keeps the lid up during prep or bag changes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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