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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The C10 returns a refreshed, like-new cleaning experience with a built-in self-emptying station. The 3L dust bag in the station minimizes interruptions, letting you enjoy hands-free maintenance for up to about 8 weeks under typical use. This renewed model combines practical reliability with thoughtful design for busy homes.
Powered by advanced LiDAR navigation, the C10 builds optimized cleaning paths that adapt to your living space. Expect efficient coverage as the robot makes informed decisions about where to clean next, reducing repeat passes and leaving floors consistently tidy.
With 4,000 Pa of suction complemented by a rolling brush, this model tackles pet hair, crumbs, and dust across multiple surfaces. Actual results may vary with floor type and debris level, but many users notice calmer, cleaner living areas after routine runs.
The unique CornerRover Arm extends the side brush to reach tight corners and under beds or desks, helping to capture debris that often hides in hard-to-reach spaces. This design supports a more comprehensive clean with less manual intervention.
At just 2.85 inches tall, the C10 slides beneath low-profile furniture, expanding the areas it can service and reducing the need for manual repositioning during cleaning sessions.
App control works with 2.4 GHz WiFi (not 5 GHz). Ensure the version you purchase matches your region’s voltage requirements. Remote control is not included, and a quick tidy of cords, socks, and small items helps optimize performance.
Q: What is the Self-Empty Station and how often does it need refilling?
A: The station transfers dust to a 3L bag; replacement is typically every 60 days with regular use.
Q: What are the app and connectivity requirements for control?
A: App control uses 2.4GHz WiFi (not 5GHz); ensure regional compatibility and note that a separate remote is not included.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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