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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Experience a pillow that blends the softness of down with the reliable support of memory foam. The shredded memory foam gently cushions your head and neck while responding to every move, helping your spine stay aligned as you settle in for the night. The result is a breathable, cloud-like surface that can make waking up feel fresher without promising guaranteed outcomes.
The queen size set of 2 is ideal for couples or those who like a spare at hand. The filling is adjustable, letting you tailor height and firmness by adding or removing foam. A free extra bag of fill is included to fine tune the feel as you discover your preferred sleep position.
One side features ultra cool ice silk fabric that actively pulls heat away from your head, making it suitable for warm nights or hot sleepers. The opposite side uses soft bamboo rayon viscose, offering skin friendly breathability and a gentle touch for sensitive skin. The two sides give you flexibility without needing to swap pillows.
Key materials include CertiPUR-US certified memory foam for a balanced mix of support and airflow, and OEKO-TEX certified fabrics that stay comfortable wash after wash. The pillow resists flattening and clumping, helping maintain a supportive feel over time.
Whether you sleep on your side, back, or stomach, the adjustable fill enables you to experiment with height and firmness to fit your preferred alignment and pressure point comfort. The pillow ships vacuum compressed for efficient delivery; after unboxing, give it a few hours to regain fullness and air out as needed.
For added peace of mind, the set includes a 3 year warranty against manufacturing defects and a 30 day return policy. If questions arise, our customer service team responds within 24 hours to help you get the most from your pillows. A note on setup: air out the foam for 1 to 2 days before first use to achieve the best initial feel.
Q: What makes the Fulocean Cooling Gel Memory Foam Pillows adjustable?
A: Includes an extra fill bag to customize height and firmness.
Q: Are the pillow covers safe and breathable?
A: Yes, the dual-sided OEKO-TEX materials stay cool and skin-friendly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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