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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Honor achievements with a display that blends classic elegance and practical design. The GraduationMall 11x17 Black Diploma Frame with Tassel Holder helps your diploma or certificate stand out while staying securely protected. A real glass front, paired with a refined black over gold mat, creates a gallery-like presentation that feels both timeless and contemporary. Thoughtful details and sturdy construction aim to keep the memory pristine for years, making it a natural focal point in a home office, classroom, or corporate lobby.
The frame is crafted from recycled polystyrene with a wood grain finish, bringing warmth and texture to any wall. A real glass front delivers crisp clarity and a clean viewing surface. The black over gold matting adds visual depth, guiding the eye to the certificate itself. Inside, a moisture‑proof MDF backboard helps guard against humidity, and included hanging hardware makes wall mounting straightforward. The package is designed to protect the frame during shipping, so it arrives ready to display straight away.
Designed to suit a variety of spaces, this frame works well in a home office, a classroom, or a reception area. The integrated tassel holder keeps the tassel visible and neatly arranged, while the frame’s neutral color combo complements many school colors and decor styles. With its sturdy build and easy-to-swap design, it offers a tasteful way to honor new milestones or commemorate long‑standing achievements.
The opening is tailored for an 8.5x11 certificate at 8x10.5, with a tassel opening of 7.5x2 inches for a nine-inch tassel. Exterior dimensions measure 13x19.5x1.5 inches, offering a balanced presence on walls or desktops. For care, wipe gently with a soft cloth and avoid harsh cleaners to preserve the finish. The frame is designed for long-term display with reliable protection against moisture and dust.
Choosing this GraduationMall frame means opting for a display that blends visual appeal with practical features, suitable for preserving meaningful documents while enhancing room aesthetics. It presents opportunities for proud moments without making promises, inviting you to imagine each certificate finding a renewed, stylish home.
Q: What certificate size fits this GraduationMall frame?
A: The opening fits an 8x10.5 inch insert for an 8.5x11 certificate, with a 7.5x2 inch tassel opening.
Q: Is it ready to hang?
A: Yes, it includes hanging hardware and a moisture-proof backboard for stable wall display.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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