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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Display your achievements with a frame that blends classic craftsmanship and modern durability. The GraduationMall frame is crafted from solid white wood and finished in a glossy black, accented by a navy over gold double mat for 8.5" x 11" documents. A tempered glass panel safeguards against dust, moisture, and scratches, helping preserve your certificate’s appearance while you admire it daily.
This package supports two prominent display configurations. For 8.5" x 11" certificates, pair them with the navy over gold mat to create a formal focal point. For 11" x 14" diplomas or larger certificates, you can opt to display without a mat, offering a clean, immersive presentation that suits a wide range of environments—from home study nooks to office walls.
Designed for flexible installation, the frame includes wall hardware that supports vertical or horizontal hanging, letting you curate a wall display that flows with your space. GraduationMall also prioritizes safe arrival, using reinforced packaging with cardboard and cushioning to minimize transit risk and arrive in pristine condition.
Whether you’re updating a home office, dorm room, or a family gallery wall, this frame offers a refined way to showcase important documents. Keep the surface clean with a soft cloth and avoid harsh cleaners to preserve the finish and protective glass. Regularly re-hang or swap mats to refresh your display without purchasing a new frame.
While results may vary by environment, many users appreciate the frame’s combination of durable materials, understated elegance, and the ability to adapt to different document sizes. It’s a thoughtful, flexible option for celebrating milestones without overpromising outcomes.
Q: What sizes does the GraduationMall frame accommodate?
A: It fits 8.5x11 inch documents with navy-gold mat and 11x14 diplomas without a mat.
Q: How is the frame protected during shipping?
A: GraduationMall uses reinforced packaging with cardboard and foam to help ensure safe delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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