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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Hei! Dear Blackout Curtain Rod offers a sturdy wrap-around design that hugs the wall, delivering a clean, contemporary line for any window. The curved base helps curtains sit close to the glass, reducing gaps at the sides and contributing to a neater, more focused look in any room. While it isn’t a guarantee of darkness, the design can help minimize stray light and create a more seamless window treatment when paired with blackout panels.
The wrap-around construction can help limit light leakage from the sides and nearby spaces, while the curved ends keep drapery pressed against the wall. This can enhance privacy and create a calm, uncluttered silhouette in living spaces, bedrooms, or home offices.
Made from solid metal with a baked lacquer finish, this 1 inch rod combination is designed for daily use. It supports heavy drapery and maintains form without sagging when properly installed, giving you dependable performance over time.
The set is offered in multiple length options to fit a range of windows and layouts, from tight nooks to larger openings. Use it in bedrooms for a polished look, in living rooms for a streamlined aura, or in kitchens and patios where you want a tidy, restrained hardware accent.
The package provides step-by-step guidance for assembly and mounting. To achieve the best stability, align overlaps properly and follow the recommended steps for securing the brackets and rods. The design supports easy adjustments to achieve your desired length.
Hei! Dear stands by its products and offers helpful support for any questions. Choosing the right rod size for your window size ensures the best fit and performance for your space.
Q: What sizes are available for Hei! Dear Black Curtain Rods?
A: Available in three length ranges: 28–48 inches, 48–90 inches, and 66–120 inches.
Q: Does the kit include all installation hardware?
A: Yes. The package includes brackets, anchors, screws, finials, and clear instructions for setup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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