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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Hongkee 10x10 Frame Set of 4 combines sturdy black wood frames, a high-definition real glass cover, and a durable MDF backing to create a clean, distraction-free photo display. The frames offer a refined silhouette that complements family photos, art prints, or keepsakes on walls or tabletops, with a clear view that stays true under varied lighting.
Each frame delivers a tactile, substantial feel and elegant simplicity. The glass provides a glare-minimizing surface that helps colors pop while maintaining a timeless vibe that suits contemporary interiors or traditional decors.
Designed for flexibility, every 10x10 frame includes a mat that accommodates two photo sizes. Use it with the mat for an 8x8 image with a graceful white border, or insert a 10x10 photo without the mat for a clean, edge-to-edge presentation. This setup lets you mix memories across the same wall or table and adapt to different art or photos over time.
Swivel tabs on the back hold photos securely yet release with a gentle turn. The spring-type backing lifts away smoothly, making it easy to swap images without finger strain. The hardware is chosen to support frequent changes, so your display can evolve with your memories.
To protect your frames in transit, each piece ships with protective corner guards, is placed in a bubble bag, and packed inside a thick carton. Thoughtful packaging makes the set a reliable gift option for holidays, anniversaries, or housewarmings.
Whether you mount on the wall or display on a table, the 10x10 frames offer a versatile solution for showcasing memories. The included mat, easy photo changes, and sturdy construction all contribute to a display that can evolve with your memories over time.
Note: This description emphasizes possibilities and features, not guarantees; results vary with lighting and setup.
Q: What sizes does the Hongkee 10x10 Frame Set support?
A: The set accommodates 10x10 photos (no mat) and 8x8 photos (with mat).
Q: How easy is it to change photos?
A: Photos swap quickly with flexible swivel tabs and a spring-back backing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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