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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Hoover SmartWash Pet Automatic Carpet Cleaner, a thoughtful approach to refreshing carpets. Its motion-sensing design works with Auto Mix and Auto Dry to simplify the cleaning routine—push forward to wash, then pull back to extract and dry. No buttons to press, no guesswork with solution amounts. The system is designed to help you move through rooms with a steady rhythm, making carpet care feel more like a chore you can finish quickly.
Pet owners may notice how the machine’s design targets common living-room messes. The FlexForce Pet PowerBrushes are built to lift dirt, debris, and pet messes from fibers while helping resist odor buildup. For stubborn stains, the detachable Spot Chaser Pretreat Wand lets you focus treatment where needed before the main wash, aiming for more even results across your carpet surfaces.
In real-world use, the SmartWash Pet encourages a simple workflow: glide forward to wash, pull back to dry, and experience enhanced drying with HeatForce technology. This combination can help you return rooms to use sooner, which is especially helpful after family gatherings, daily playtime, or routine refreshes in busy living spaces.
Each SmartWash Pet package comes with practical tools and solutions to help you tackle everyday messes and pet-related stains. For best results, pair the cleaner with Hoover cleaning solutions designed for pet messes or everyday stains.
Real-life scenarios where SmartWash Pet shines include post-playroom refreshes, quick cleanups after pet visits, and deep cleans in high-traffic areas. While results can vary by carpet type and mess, this system offers a convenient, lower-effort option for keeping colors vibrant and spaces feeling refreshed. Hoover’s century-long tradition emphasizes reliable, easy-to-use cleaning solutions designed to fit a range of homes. Pairing with Hoover cleaning formulas can help sustain carpet vibrancy and support routine upkeep.
Q: Is Hoover SmartWash Pet suitable for homes with pets?
A: Yes, it's designed for pet messes; FlexForce brushes and the Spot Chaser Wand help with stains and odors.
Q: Does Auto Mix dispense the cleaning solution automatically?
A: Yes, Auto Mix dispenses the right amount with no measuring needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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