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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Discover a pillow pair designed to bring cloud-like comfort into your bedroom. The blend of feather and down delivers a soft, inviting loft that still supports your head and neck, striking a balanced medium firmness that many back and side sleepers prefer. The result is a restful feel that remains resilient night after night without flattening too quickly.
Wrapped in a 100% cotton cover with a rich 500-thread-count weave, these pillows emphasize breathability and durability. The texture feels cool to the touch, and the fabric helps manage moisture so you stay comfortable even as activity and warmth shift through the night. This thoughtful combination supports a stable, inviting sleeping environment and is designed to keep you feeling fresh when morning comes.
While individual results vary, many customers appreciate the blend of softness and support, a cool-feeling cover, and the practical care advantages that come with a machine washable design. These pillows invite you to relax into the moment and pursue a consistently comfortable night’s rest without committing to a single, rigid feel.
Q: What sizes are available in the Hotel Grand 2-pack pillows?
A: Standard, Queen, and King options with exact dimensions: 26 x 20, 28 x 20, and 36 x 20 inches.
Q: Are these pillows machine washable?
A: Yes, they are machine washable for easy care and quick refresh.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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