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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed for Membrane Solutions MSA3 and MSA3S purifiers, this 4-in-1 replacement filter blends performance and practicality for pet households. The kit includes a pre-filter to catch hairs and dust, a HEPA pet layer for fine particles, an activated carbon stage to neutralize odors, and a sturdy plastic support mesh to shield the carbon structure. This combination aims to help keep your living space feeling fresh without changing your accustomed routine.
Compared to standard filters, the activated carbon portion is strengthened to address pet odors more effectively. This is especially helpful in spaces where pets are part of daily life, offering a noticeable improvement in air quality as you go about your day. While benefits can vary by environment, the design is intended to help reduce lingering smells and keep the air clear of common irritants associated with pets.
This MSA3 pet care filter is sold as a cost-conscious 2-pack, making it convenient to maintain your purifier’s peak performance over time. The filter dimensions are 15.62 inches by 11.49 inches by 1.18 inches, and the packaging keeps the filters sealed for shelf stability until you are ready to replace them. For best results, consider swapping out the filters every 6 to 8 months, depending on how often the purifier runs and the room’s air activity.
Quick setup tips to get started:
With iSingo, you’re choosing a replacement filter that aligns with your purifier and daily life. If you have questions about fit or performance, our team is ready to help you get the most from your MSA3 or MSA3S purifier.
Q: What is included in the 2-pack MSA3 Pet Odor Filter Replacement?
A: Two upgrade 4-in-1 filters designed for MSA3/MSA3S purifiers; includes pre-filter, HEPA pet filter, activated carbon, and support mesh.
Q: How often should I replace the MSA3 Pet Odor Filter?
A: Replace every 6–8 months depending on usage and air quality in your space.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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