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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
JoyYum's Kids Bento Box blends a sturdy lunch box with an insulated thermos insert, creating a compact system perfect for school, outdoor picnics, or long journeys. Including four compartments and a removable divider, it helps organize a variety of foods in one container. Suitable for children aged 3 and up, this green design supports growing appetites and everyday adventures.
The lid features a silicone seal to minimize cross-talk between compartments while the dedicated thermos chamber holds hot soups or cold drinks separately. This setup offers flexible storage for different textures and flavors, so you can pack a balanced variety without worrying about spills.
Made from food-grade PP with BPA-free components, the thermos insert uses 304-grade stainless steel for lasting performance. A protective rubber coating on the edges enhances grip and resilience, making it kid-friendly for everyday transport and handling.
Whether at school, on weekend outings, or during road trips, this set supports variety: pasta, fruit, veggies, and a treat can share a single lid space. You can heat the lunch-box portion in a microwave when needed, while the thermos stores hot or cold items separately for different moments in the day. Note: the metal thermos should not be microwaved.
Care tips: the set is dishwasher safe, but avoid harsh cleaners. Check seals regularly and replace worn seals instead of discarding the box. The thermos insert should be treated with care to preserve its stainless steel finish.
Discover how JoyYum’s green, all-in-one lunch solution can fit your child’s routine—delivering practicality, safety, and a touch of everyday fun to mealtime.
Q: Is the JoyYum Bento Box leak-proof?
A: The lid uses a silicone seal to minimize leaks between compartments.
Q: Can the lunch box be heated in the microwave?
A: The lunch box portion is microwave-safe, while the metal thermos insert should not be microwaved.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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