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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Katerelis HE401 filter, designed to replace compatible Shark 4 filters with reliable performance. It fits Shark 4 models HE401, HE400, HE402, HE405 UA415, and aligns with the broader family previously served by parts HE4FKPET, HE4FKBAS, HE4FKPRO, and 100356-chn-1. Before you order, please verify your model to ensure a proper fit and smooth installation.
The HE401 replacement features a three-stage true filtration system that includes a high-efficiency activated carbon layer and a class true filter. Together, these elements target airborne particles as small as 0.3 microns with up to 99.97% efficiency, helping to support a sense of fresher air in your living space.
While performance can vary by room and usage, these components are designed to work together to reduce common odors and fine particles during daily activities.
Designed for quick, tool-free replacement, the filter can be swapped in a short period, making it convenient for busy households. For best results, consider replacing every 6–12 months or according to your usage frequency to maintain efficiency and cost-effectiveness.
This value-driven option is compatible with HE400, HE401, HE402, HE405, and UA415 Shark 4 models. The filter’s dimensions are 15 x 17 x 1.59 inches, helping you confirm fit before ordering.
If you have questions about installation or operation, our customer happiness team is ready to help with practical guidance. Regular replacement can support steady air quality and device performance in active spaces.
In homes with pets, frequent cooking, or shared spaces, keeping air fresh matters. This filter can help reduce odors and keep indoor environments feeling lighter during daily routines, workouts, and downtime.
Choosing this filter is a practical, no-pressure step toward maintaining your Shark 4’s performance and your comfort at home.
Q: Is this filter compatible with Shark 4 HE401 models?
A: Yes. It fits Shark 4 models including HE401, HE400, HE402, and HE405 UA415.
Q: How often should I replace the HE401 filter?
A: Replace every 6–12 months, or as needed based on usage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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