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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed for people who move fast and expect cooling that keeps up, ChillGo wraps comfortably around your neck and directs a refreshing breeze where you want it most. The experience blends tactile feel with intelligent design—cool air on demand, without heavy noise or bulk.
Power and quiet come together with the ChillGo's 4 Turbo System powered by four brushless motors. This setup delivers a strong, steady airflow that you can feel without being overwhelmed by sound, making it ideal for travel through busy airports or long days under sunlit skies.
In addition to raw power, the neck fan is built with portability in mind. Its foldable design collapses neatly for packing, and the adjustable air vent lets you direct airflow toward your face, neck, or shoulders for personalized cooling.
The ChillGo runs on a 5200mAh battery, providing hours of cooling relief on a single charge. The lightweight neckband sits comfortably, so you can wear it during commutes, workouts, or outdoor adventures without fatigue.
With a sleek, modern silhouette, ChillGo doubles as a fashion-forward accessory that complements casual or active outfits. Its streamlined form, soft edges, and durable materials make it a reliable companion for travel, golf rounds, or cruises.
Whether you’re navigating a crowded airport, enjoying outdoor activities, or simply seeking relief from heat, ChillGo 4 Turbo Neck Fan offers a portable, practical cooling option without promising certainty—benefits you can experience as the situation allows.
Q: What makes the ChillGo 4 Turbo neck fan different from standard neck fans?
A: It uses a quad-turbo system with four brushless motors for powerful, quiet airflow.
Q: How long does the battery last on a single charge?
A: A built-in 5200mAh battery powers hours of cooling, depending on speed and use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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