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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Koville Marble Incense Holder blends natural stone beauty with practical design to create a serene centerpiece for any space. Crafted from genuine marble, each piece showcases unique veining and color variations that tell a tiny story of nature. Its cool, dense surface adds a touch of luxury to your meditation nook, living room bookshelf, or desk, inviting you to pause and breathe as you light your incense.
Beyond its aesthetics, this holder is built to support a calm routine. The work of skilled artisans is evident in every curve and groove, turning a simple ash catcher into a tasteful accent piece that complements minimalist and eclectic decor alike.
The holder is designed for easy maintenance and flexible placement across rooms. Its 3mm holes accommodate standard incense sticks, while a non-slip bottom protects surfaces. A quick rinse with water keeps it looking fresh for your next session.
Whether you seek a moment of calm, a refined decorative piece, or a practical ash catcher, this Koville holder offers a balanced blend of form and function. Its understated presence makes it easy to integrate into daily routines without feeling intrusive, while its natural materiality adds a tactile, sensory element to your space. Note that marble is a natural material, so color and veining will vary by piece, enhancing the sense of uniqueness with every purchase.
Q: What material is the Koville Marble Incense Holder made from?
A: Natural marble with unique veining; each piece varies in color and pattern.
Q: How do I clean and use the holder?
A: Insert standard incense sticks into the 3mm holes; rinse with water to clean ash.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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