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We offer free standard shipping on all orders across the United States, with no minimum purchase.
Orders are processed within 1–2 business days and delivered in 3–5 business days after dispatch (6–10 business days to Alaska, Hawaii and U.S. territories). You will receive a tracking link by email as soon as your order ships.
You have 30 days from delivery to return any unused item in its original condition and packaging for a full refund.
Return shipping is free: email loftwyn.com@gmail.com with your order number and we will send you a prepaid return label. Damaged, defective or incorrect items are always covered.
Your refund is issued to your original payment method within 5–10 business days after we receive your return.
Enhance maintenance with the Lacvik Replacement Parts Kit, designed exclusively for the Narwal Freo robot vacuum. This kit bundles essential components to support consistent cleaning performance between sessions. Note: Not compatible with Freo X Ultra, Z10, Z10 Ultra, or X Plus models.
Each component uses premium materials designed for long-term use. The filters feature HEPA-grade filtration with a sturdy PVC frame; the main brush uses soft nylon bristles to support effective cleaning; the side brushes employ resilient nylon for enduring performance.
The microfiber mop pads are ultra-fine and washable, delivering strong water absorption and rapid air-drying. They soak up spills efficiently and help achieve a spotless surface without leaving marks after each pass.
The triangular mop pad design enables smooth rotation and minimizes streaks. The premium main brush and corner-focused side brushes help cover edges and corners without harming delicate floors.
The kit is designed for easy swap-in and swap-out. For optimal vacuum performance, consider replacing parts every 3–6 months based on usage, wear, and surfaces.
Our team is ready to assist with any questions about setup or maintenance, aiming to provide a smooth ownership experience and guidance for best results with your Narwal Freo replacements.
Important: This kit is for Narwal Freo only and does not fit Narwal Freo X Ultra, Z Ultra, or Z10 series.
Q: Is this compatible with Narwal Freo models only?
A: This kit is designed exclusively for Narwal Freo and is not compatible with Freo X Ultra or Z10 models.
Q: How often should parts be replaced?
A: Replace parts every 3–6 months, depending on usage and floor types.
Shipping is free on every order within the United States, with no minimum purchase. Orders are processed within 1–2 business days, and standard delivery takes 3–5 business days after dispatch (6–10 business days to Alaska, Hawaii and U.S. territories). You will receive a tracking link by email as soon as your order ships. We currently ship to U.S. addresses only.
You can return any item within 30 days of delivery for a full refund, as long as it is unused and in its original condition and packaging. Return shipping is free: we send you a prepaid return label, whether the item arrived damaged or defective or simply was not right for your home.
To start a return, email loftwyn.com@gmail.com with your order number. Once we receive your return, your refund is issued to your original payment method within 5–10 business days.
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