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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Every MOUGIGI piece begins with a story of craft. This Palo Santo Holder is meticulously handcrafted by skilled ceramicists in Jingdezhen, a city famed for its porcelain heritage. Local clay is shaped by expert hands and double-fired to yield a durable, heat-ready surface that can stand up to regular use in any meditation space or living area.
Designed for real-life rituals, the holder balances form and function. Its compact footprint measures 5 inches across with a height of 7.5 inches, making it suitable for tabletops, shelves, or dedicated altars without overwhelming the room. It supports Palo Santo sticks or cone incense, enabling you to tailor your aroma experience to the moment—calm and focused one day, gently uplifting the next.
Craftsmanship meets everyday practicality. The design is not only visually refined, it’s built for longevity. The surface resists heat and is easy to wipe clean, while the ashes are collected in a convenient path, helping you maintain a tidy space after your session. Please note: Palo Santo sticks or cone incense are not included with the unit.
In your home or studio, this MOUGIGI holder blends seamlessly with modern and traditional decor. Its tactile glaze and refined lines invite a moment of pause, whether you’re starting your day, winding down, or setting a quiet focal point in your meditation corner. The piece invites you to imagine a ritual that feels personal, flexible, and within reach—an aromatic companion rather than a loud centerpiece. Individual results will depend on your space, the incense chosen, and how you use it.
Choose MOUGIGI for a thoughtful balance of artistry and utility. This is more than a container—it’s a small, dependable platform for your aromatic rituals and daily calm, designed to be used again and again. Note again: sticks and cones are not included.
Q: What is included with the MOUGIGI Palo Santo Holder?
A: The ceramic holder is included; Palo Santo sticks or cones are not included.
Q: Is this holder safe for frequent use with heat?
A: Yes. The durable ceramic base is designed to withstand heat and provide a stable surface during burning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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