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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Upgrade your bed with the Novilla Queen Mattress Topper, a plush pillow-top layer that adds loft and softness to existing furniture. The topper is overfilled with premium down-alternative fiber, creating a gentle, cloud-like feel that supports your natural sleep posture and helps you settle in quickly after lights out.
The surface is finished with a skin-friendly cotton cover, designed to feel soft to the touch while helping air circulate through the loft. Combined with the breathable fill, this setup aims to keep you comfortable through the night and promote a steadier sleep environment.
The cover and fill work together to promote airflow. On warm evenings or restless nights, you may notice less heat buildup and a more consistent sleeping temperature, contributing to easy transitions into deeper sleep stages.
Classic baffle-box stitching keeps the fiber evenly distributed so you will not feel lumps or bare spots. The result is gentle, even loft across the surface that supports shoulders, back, and hips as you move through the night.
The 360-degree elastic skirt stretches to fit mattresses from 8-21 inches deep, behaving like a fitted sheet. This design minimizes shifting, so you can relax without readjusting the topper during the night.
Built to last, the topper resists compression over time and remains fluffy after multiple washes. When needed, machine wash on a gentle cycle and tumble dry on low to restore loft and cushion.
Place this topper over a firm or aging mattress to add softness and loft without buying a new bed. The lightweight profile makes setup fast, while the secure skirt helps maintain position throughout the night. It is suitable for guest rooms, dorms, or daily use.
Q: What mattress depths does the Novilla Queen Mattress Topper fit?
A: It fits mattresses from 8 to 21 inches deep, thanks to the 360-degree elastic skirt.
Q: Is the topper easy to care for?
A: Yes. It is machine washable on gentle cycles and can be tumble dried on low.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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