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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Polovo Memory Foam Pillow blends thoughtful design with a cloud-like feel to support your head, neck, and shoulders. The slow rebound memory foam responds to pressure and quickly returns to its original shape, creating a steady, comfortable base night after night.
Built for versatile sleepers, this contour pillow offers two height options and a generous surface, so you can tailor the lift to your sleep routine. It aims to align your neck and spine while reducing areas of tension, all without putting extra pressure on the ears.
With a footprint of 23.5 by 13.4 inches and a choice of 5.1 inches or 3.5 inches in height, the pillow flexes to different positions. Side sleepers may find the higher option offers more support, while back or stomach sleepers can select the lower height for a flatter feel. The contour shape works with your natural curves to maintain alignment across positions.
The design emphasizes a gentle, nonrestrictive resting experience. The pillow’s material and shape aim to relieve built up muscle tension and reduce shoulder pressure, helping you wake with less stiffness and more ease in the morning.
A soft, removable pillowcase adds an extra layer of comfort and protection. The cover is machine washable, making upkeep straightforward. Mesh panels on the sides promote airflow, helping the pillow stay fresh and comfortable through varying climates and seasons.
Durability is shaped by a memory foam core that resists permanent deformation. This means the pillow is designed to retain its supportive feel year after year, even with regular use.
Position your head and neck so the curve sits under the base of your skull while the pillow’s broad surface cradles your shoulders. If you switch positions, try the alternate height to maintain consistent alignment throughout the night.
Q: What is the Polovo Memory Foam Pillow designed to do?
A: The slow rebound foam contours to your head and neck, with two height options for different sleep styles.
Q: How should I choose the height and care for the pillow?
A: Use the higher height for side or back sleep; the lower height suits stomach sleeping. The cover is removable and machine-washable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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