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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Proglobe orthopaedic travel neck pillow, part of the essential series built for rest on planes, trains, or long drives. The updated resting material uses a medium-to-firm memory foam core to provide balanced support that helps keep the neck aligned during moments of relaxation. The breathable, moisture-absorbing fabric helps you stay cool and comfortable in warm cabins or car interiors, so you can focus on your destination rather than fatigue.
The pillow’s core cushions the neck while maintaining posture, reducing stiffness after long naps or screen time. The contour follows natural lines for a stable, comfortable feel without squeezing or hunching the shoulders. The outer layer is soft to the touch and designed for repeated use.
Designed to work for average neck sizes, the pillow secures with a simple Velcro closure that can be adjusted along the 15–16 inch range for men and 13–14 inches for women. The memory foam slowly adapts to your shape for a personalized feel as you rest.
Despite its comforting profile, this neck pillow remains travel-friendly. It rolls into a compact form and slides into the luxe mesh carry bag, ready to attach to luggage or slip into a bag. The set includes a 3D contoured eye mask and soft ear plugs to minimize light and noise, making long journeys more peaceful.
Storage tip: if folded, unfold, air out, and gently massage the memory foam to restore its shape. Use it on airplanes, in rideshares, during hotel stays, or at home while reading, gaming, or watching media. The design emphasizes comfort and convenience, with several benefits you may notice over time.
The outer cover is removable and washable; the memory foam is designed to rebound with initial air exposure. The overall setup aims for a relaxed experience without overstating outcomes.
Q: What makes the Proglobe neck pillow comfortable on long trips?
A: The pillow uses medium-to-firm memory foam for balanced support and a breathable outer cover.
Q: What’s included in the Proglobe travel kit?
A: A memory foam neck pillow, a 3D contoured eye mask, earplugs, and a premium mesh bag.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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