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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Proglobe Travel Neck Pillow, a compact companion crafted with 100% memory foam to cradle your neck on planes, trains, and long drives. The medium to firm foam delivers gentle contouring while remaining breathable and soft to the touch.
The neck pillow folds compactly and slides into a lightweight mesh carry bag, which can be clipped to your carry-on for effortless packing. Perfect for airplanes, trains, buses, camping, or road trips.
In real-world use, travelers often notice the updated design providing steady support and a soft touch during long journeys. The kit is well suited for adults seeking a practical, noninvasive way to rest in different settings without feeling cramped.
If your pillow has been folded for an extended period, unfold it, allow it to air out, and gently massage the memory foam to restore its shape. The outer cover is removable and washable for quick refreshment.
Storage tip: keep the pillow in the mesh bag between trips to protect the cover and preserve the foam’s shape.
Q: What is included in the Proglobe Travel Neck Pillow kit?
A: Memory foam neck pillow, 3D eye mask, earplugs, and a mesh carry bag.
Q: How should I care for the pillow between trips?
A: Removable, washable cover; unfold to air, and gently massage memory foam to restore shape.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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