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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet PROMOMO Handheld Vacuum Cordless, a featherlight cleaning companion designed for fast, thorough mess busting. Weighing only 1.4 lb, this tool combines a true cyclonic filtration system with enhanced airflow to deliver twofold suction strength compared with typical handheld models. The result is steady performance across everyday debris, from fine dust to small crumbs, without slowing you down.
Filtration matters for cleaner spaces. The unit features an H13 HEPA filter that works in harmony with the strong suction to capture small particles as you sweep across furniture, car interiors, and workspaces. The brushless motor contributes to both longevity and a quieter cleaning experience, so you can clean while chatting or listening without distraction.
Designed for busy lives, PROMOMO pairs power with practical features. A high-capacity 2600mAh battery supports up to 30 minutes of continuous cleaning on eco mode, powered through a convenient USB-C charging setup. The included charging plate keeps the unit ready on a desk, in a car, or in a kitchen cabinet, while the detachable dust cup and single-touch empty mechanism simplify disposal after a quick pass.
Real-world use cases abound: tackle pet hair on chairs and sofas, crumbs in the car, dust around keyboards, and light spills in the kitchen. The lightweight design enables you to reach under furniture, into gaps, and around corners with minimal fatigue. The package includes the main vacuum body, a Duster Crevice Tool, a Multi-Surface Pet Tool, a charging plate, an accessory storage dock, an H13 HEPA filter (installed), a Type-C charging cable, a user manual, and a 12-month warranty—so you’re ready to clean from the moment you open the box.
With emphasis on suction, filtration, and portability, PROMOMO offers a practical solution for households and workspaces that value efficiency. The combination of strong suction, cleaner-air filtration, and a compact, cordless design makes everyday tidying feel smoother and more approachable.
Q: How long does the PROMOMO handheld vacuum run on a full charge?
A: Up to 30 minutes on eco mode with the 2600mAh battery.
Q: What’s included in the PROMOMO handheld vacuum package?
A: Vacuum body, duster crevice tool, multi-surface pet tool, charging dock, HEPA filter, USB-C cable, storage dock, user manual, and a 12-month warranty.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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