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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Pura Smart Home Scent Refills are designed for homes, offices, and apartments that value a welcoming atmosphere without harsh chemicals. The 2-pack offers consistent fragrance quality, so your living or working spaces can feel inviting from morning through evening.
Effortless swapping is a key benefit. The diffuser automatically detects the fragrance vial you insert, making transitions feel seamless and clean. Paired with Puralast Smart Scent Technology, the scent releases smoothly over time, delivering a refined fragrance experience without guesswork.
The Simmer Pot scent blends cozy brandy with apricot, warm spices, and sugared vanilla, creating a welcoming aroma that suits living rooms, kitchens, and entryways. This composition works well for both everyday routines and small gatherings, offering a subtle layer of warmth rather than overpowering your space.
Designed with everyday life in mind, these refills pair with Pura diffusers to provide a consistent fragrance experience. Placement matters: a central, moderate-size area tends to balance scent diffusion across the room. The 2-pack helps maintain fragrance continuity across multiple rooms or workstations.
Pura is reimagining fragrance through smart home technology, aiming to enhance everyday life with scent-driven mood enhancements. The focus is on quality, ease of use, and environmental responsibility, so you can enjoy fragrance as a thoughtful part of your space without compromising health or the environment.
Note: Actual scent strength varies with room size, diffuser model, placement, and airflow. Adjust diffusion by diffuser settings and room arrangement to align with your preferences.
Q: What scents are included in the Pura Smart Home Scent Refill?
A: A warm blend of brandy, apricot, spices, and sugared vanilla to create a welcoming ambiance.
Q: How does the automatic vial detection work with the refill?
A: Insert the vial and the diffuser recognizes the scent for an easy, seamless swap.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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