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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the PureIllusion Scientifically Tested Filter Bundle, designed for IQAir HealthPro series purifiers. Developed with the input of a former NASA engineer, this three-filter system blends science-led filtration with practical home use to help you breathe easier in spaces you live, work, and relax.
Three filters work together to target different aspects of indoor air, from visible dust to odors and ultrafine particles. The Stage 1 Pre-Filter keeps larger particulates in check, helping downstream filters perform at their best. The Stage 2 Gas & Odor Filter reduces everyday smells and volatile pollutants, making kitchens, living rooms, and bedrooms feel more fresh. The Stage 3 True HEPA Filter uses crystalline filtration technology to capture ultrafine particles while maintaining robust airflow.
Crystalline Filtration Technology is engineered to capture particles as small as .003 microns without sacrificing airflow in compatible HealthPro series units. This design emphasizes performance with compatible modules and tight manufacturing tolerances, so the filters align with your purifier's intended airflow and seal.
The filter stages are aligned with IQAir modules: Crystalline Stage F1 with PreMax Module, Stage F2 with V5 Cells, and Stage F3 with HyperHEPA Modules. They are manufactured to tight tolerances to ensure a precise fit and smooth airflow.
Real-life usage scenarios illustrate potential benefits without guaranteeing outcomes. In homes with pets, cooking, or urban exposure, you may notice crisper air, reduced odors, and a more comfortable environment. The bundle is designed for easy installation and seamless replacement within compatible IQAir HealthPro configurations. For deeper context on particle size, consider viewing the What About Particle Size? video linked in the product section.
Note: Benefits described reflect design intent and independent testing outcomes. Actual results may vary depending on room size, air exchange, and usage patterns.
Q: What does the PureIllusion Filter Bundle include for IQAir HealthPro?
A: The bundle includes Stage 1 Pre-Filter, Stage 2 Gas & Odor Filter, and Stage 3 True HEPA Filter.
Q: Is there independent validation for these filters?
A: SGS conducted independent testing; a Certificate of Analysis is available in Safety Resources.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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