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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The PZL RF399A RF368B replacement remote is designed to stand in for your existing controller on compatible Sealy Ease and Tempur-Ergo bases. It mirrors a familiar layout, delivering dependable control with a compact, bedside-friendly footprint. This unit is a practical option when the original remote is missing, damaged, or no longer responsive, helping you regain smooth bed adjustments without changing your base.
Designed to work with Sealy Ease 2.0/3.0/4.0 and Tempur-Ergo Ease 2.0/3.0/4.0 adjustable beds (model JLDK.30.03.20), the RF399A RF368B ships as a single remote. Batteries and instruction manual are not included, so you can pair it with your current power setup and start using it right away once paired.
Pairing is straightforward with two reliable options. Both require confirming the correct model number before linking, and you’ll see clear indicator cues as you connect.
The remote’s clean, simple design makes nightly adjustments more intuitive, letting you recline or elevate with confidence. It’s a practical replacement that keeps your existing bed base intact and easy to manage on busy evenings.
We aim to respond to questions within 12 hours on weekdays. If you need help with your order or model compatibility, our team is ready to assist you and help you get the most from your adjustable base.
Q: What models is this remote compatible with?
A: Compatible with Sealy Ease 2.0/3.0/4.0 and Tempur-Ergo Ease 2.0/3.0/4.0 adjustable beds (model JLDK.30.03.20).
Q: How do I pair the RF399A RF368B remote?
A: Choose Method 1 or Method 2. Method 1 uses the battery backup box and PalR button until the light stops flashing; Method 2 power-cycles the base and holds PalR until the LED stops flashing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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