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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Shark HZ702 merges serious suction with a featherweight feel, delivering reliable performance in a compact stick format. This renewed unit has been professionally inspected, cleaned, and tested to perform like new, with minor cosmetic wear possible. The integrated PetPro HairPro Odor Neutralizer Technology adds a subtle freshness to everyday cleaning, helping spaces feel cleaner after pet moments. It’s designed to move gracefully around furniture and up and down stairs, making quick work of everyday messes.
Powered by Duoclean PowerFins technology, the vacuum uses a dual-brushroll approach that digs into carpet fibers while staying effective on hard floors. The system is built to capture debris that often hides in pile and seam lines, while providing a direct edge-clean on hard surfaces. In real-life use, this means you can run one tool across rugs, runners, and hardwood without swapping machines mid-clean.
The self-cleaning brushroll is a standout feature for households with pets. It actively reduces hair wrap, helping to keep suction consistent and reducing maintenance time between more thorough cleanings. Combined with a corded power design, you’ll experience steady, uninterrupted suction without battery concerns, so you can focus on the task at hand rather than recharging equipment.
Weighing in as an ultralight stick vacuum, the HZ702 is easy to lift, carry, and maneuver. It transitions from floor to above-floor cleaning with minimal effort, allowing you to tackle stairs, upholstery, and tight spaces without stepping away from the task. And when you want precision in tight gaps, the included Crevice & Upholstery Tool and Precision Duster help you reach corners, chair legs, and delicate surfaces with care.
Included accessories like the Crevice & Upholstery Tool and the Precision Duster extend the vacuum’s reach for awkward spaces and delicate fabrics. The Odor Neutralizer Technology adds a subtle layer of freshness to routine cleans, helping rooms feel welcoming after pet activity. While results can vary by environment, the combination of PowerFins, hair-friendly brush design, and a lightweight frame tends to support efficient, comfortable cleaning sessions across multiple rooms.
Q: What is included with the Renewed Shark HZ702 package?
A: Wand, Crevice & Upholstery Tool, Precision Duster, and the PetPro HairPro Odor Neutralizer technology, plus renewed quality checks.
Q: Is this vacuum suitable for homes with pets?
A: Yes, the self-cleaning brushroll helps manage pet hair and the odor neutralizer helps maintain a fresh-feeling space.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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