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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Kick off your clean-home journey with a robot that maps as it cleans. Unlike random roamers, the Navigator uses Smart Path Navigation to build a precise, row-by-row plan. It handles carpets and hard floors with equal ease and can detect obstacles to adapt on the fly, so you won’t have to tidy up first.
SmartPath uses spot LiDAR to measure rooms and guide a deliberate sweep. The result is thoughtful coverage that minimizes repeats and gaps, delivering a more consistent clean across multiple rooms.
Designed to pull dust from deep carpet fibers and lift debris from hard surfaces, it adapts to everyday layouts—from low-pile areas to thick rugs—without you needing to intervene.
Voice control and companion app put cleaning at your fingertips. Start a whole-home clean, a room, or a spot from anywhere, and when the battery runs low, the Navigator recharges and resumes where it left off.
Inside the box you’ll find the Shark Navigator Robot and two side brushes ready to edge-clean along walls and furniture legs.
With its steel-grey finish, the Navigator brings a modern touch to a practical device designed for busy homes. It combines mapping accuracy, strong suction, and hands-free control to make routine cleaning feel more effortless, while offering real-world benefits for households with pets and mixed floor types.
Q: How does SmartPath Navigation improve cleaning?
A: SmartPath uses LiDAR to map rooms and guide a methodical, row-by-row sweep for thorough coverage.
Q: Can I control the Shark Navigator with the app or voice?
A: Yes, you can start, stop, and resume cleaning via the app or voice commands.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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