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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Shark NV380 Navigator Lift-Away Deluxe Vacuum is a renewed model designed to bring flexible cleaning into your daily routine. With a blue finish and thoughtful engineering, it aims to adapt to how you clean, offering balance between power and ease of use.
Lift-away technology lets you switch between floor cleaning and above-floor tasks without lugging the whole unit. Detach the portable pod for stairs, upholstery, and hard-to-reach corners, then reattach for seamless floor work. The result is a lightweight, controllable cleaning experience that fits your home layout.
Anti-Allergen Complete Seal technology pairs with a HEPA filter to trap dust and allergens inside the vacuum, helping maintain airflow and reduce stray particles as you clean. This setup supports a thorough cleanup without dispersing debris back into the room.
A lighter rig and responsive swivel steering make it easier to glide around furniture and through doorways. This combination supports cleaning multiple rooms with less perceived effort, so you can finish faster and with less strain.
The sizeable dust cup reduces interruptions for emptying, while the included upholstery and crevice tools tackle couches, drapes, stairs, and baseboards—ensuring no area is left overlooked. This makes routine cleaning more streamlined.
Note: This is a renewed model designed to deliver solid, reliable performance with a refreshed appearance. Always follow user guidelines for best results.
Q: What tasks is the Shark NV380 Navigator Lift-Away Deluxe best suited for?
A: It supports floor and above-floor cleaning with the lift-away pod, plus a large dust cup and tools for upholstery and hard-to-reach areas.
Q: Is this a renewed model, and what does that mean for performance?
A: Yes, it is renewed; it’s designed to deliver solid cleaning with refreshed appearance and essential tools.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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