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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Vertex AZ2002 is Shark’s most powerful upright vacuum, engineered to tackle everyday messes with confidence. It delivers an impressive 1344 watts of suction power and a 30-foot cord, paired with a flexible 5.5-foot hose and an amperage of 11.8A, designed to cover larger rooms without frequent re-plugging. The combination of strength and agility makes it suitable for homes with varied surfaces and busy households.
Two cleaning faces work in harmony: a soft front roller attracts particles while PowerFins maintain consistent contact with floors and carpets. The self-cleaning brushroll helps reduce hair wrap between sessions, so you spend less time tangled with fibers and more time cleaning.
Powered Lift-Away lets you detach the pod for under-furniture cleaning or detach the nozzle to reach above the floor, upholstery, stairs, and other hard-to-reach areas with the push of a button.
A self-cleaning Pet Power Brush tackles pet hair with deep cleaning power, while the Pet Crevice Tool removes debris from tight spaces like corners and between cushions.
The anti-allergen complete seal works with a HEPA filter to trap dust and allergens inside the vacuum. A 1-quart dust cup supports longer cleaning sessions before emptying is needed.
LED headlights illuminate hidden debris so you don’t miss the mess, while Active Glide technology provides smooth steering on hard floors and carpets. What’s included: Shark Vertex Upright Vacuum, Pet Crevice Tool, Dusting Brush, and Self-Cleaning Pet Power Brush for comprehensive cleaning.
Q: What sets the Shark Vertex AZ2002 apart from ordinary vacuums?
A: DuoClean PowerFins delivers continuous contact on carpets and hard floors, with a self-cleaning brushroll to reduce hair wrap.
Q: Is it easy to clean under furniture or above floors?
A: Yes—Powered Lift-Away allows under-furniture cleaning or above-floor brushing with the motorized nozzle and included tools.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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