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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The simplehuman 38 liter rectangular step trash can blends clean lines with practical engineering to fit most kitchens. Its compact footprint sits flush against a wall, freeing precious counter space while maintaining a modern aesthetic with a brushed stainless steel finish that resists everyday smudges.
What you feel when using this can is a mix of durability and quiet operation. The strong steel pedal responds to each step with a solid, reassuring feel, while the lid glides to a close with minimal noise thanks to patented Lid Shox technology, keeping living areas calm during cleanup tasks.
Key design elements work together to streamline daily tasks without crowding your space.
Usage in real life spans a wide range of routines. In a busy kitchen, the 38 liter capacity handles waste from prep, packaging, and daily meals. The internal hinge and space saving profile help you position the can close to the wall, leaving more floor space for mobility and mop paths. The stay open lid makes longer tasks easier without having to repeatedly prop the lid, while the fingerprint resistant finish minimizes smudges from frequent handling. For bag changes, the inner bucket lifts out for quick disposal and cleanup, and you can swap in a fresh bucket to renew the look and performance of the can.
Designed for straightforward care, the can uses Code J liners that fit precisely, reducing the risk of slipping or bunching. If your can shows signs of wear over time, a replacement bucket is a simple update that restores the feel of a new unit.
Q: What is the capacity of the simplehuman 38 Liter Rectangular Trash Can?
A: The can holds 38 liters (10 gallons) and works with Code J liners for a clean, tidy setup.
Q: What features help with quiet operation and stability?
A: Lid Shox silent close, internal hinge, fingerprint-proof finish, and a non-skid base keep quiet use and steady placement.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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